70% of respondents look to technology to help with building, renovation and maintenance projects

CALGARY, Alberta–(BUSINESS WIRE)–#AI—IrisCX, the smart video platform for virtual product selection, DIY setup, and support today announced the results of a survey that confirms the virtual customer support revolution with a human touch is here. The survey of 1,000 American adults was conducted by Propeller Research in April 2023.

“Every American has experienced a home-related issue and needs expert help. Yet, the experts they hire are still using antiquated processes,” said Guillermo Salazar, co-founder and CEO of IrisCX. “Nearly seven in 10 participants noted that they specifically contacted an in-person contractor for support, but what 73% really want is an expert consultation with the convenience of digital. The future is smart video consultation solutions with home product and service experts.”

People inherently trust experts, and they rely on those experts to validate their product and service selection decisions:

• 85% said talking to an expert makes them feel more confident
• 84% are more likely to make a purchasing decision stemming from expert advice
• 81% feel influenced by speaking to home experts

Consumers’ preferred way of receiving information and service is shifting. As the world continues to become more digital, people expect to do things virtually, including getting quotes for home product purchases, maintenance and improvement. Virtual experiences allow consumers to get answers from experts in real time without having to make arrangements to meet someone in person.

Increasingly, digital natives especially want instant access to experts versus waiting for days or weeks for an in-home visit. In fact, 63% said they have had to miss work or rearrange their schedule to accommodate an in-person contractor visit. And, 68% expect their home-related issue to be fixed in three hours or less.

The most demanding groups were Gen Z and Millennials who were born digital. More than 15% of them expect an issue to be resolved within an hour. Gen Z also wants to avoid unnecessary time away from work because they believe they are more dispensable than people from older generations because members of Gen Z have less work experience and expertise.

When it comes to purchases and projects around the home, the most successful companies will offer a virtual consultation and service option that provides expert assistance and the convenience of digital technologies. Seven in 10 respondents are interested in using virtual assistant technology to help with building, renovation and maintenance projects, and 61% are using technology to solve home-related problems.

“Seeing is believing, and consumers often have a hard time seeing,” said Sam Maglio, professor of consumer psychology at the University of Toronto. “They can’t envision how something will look in their home until it gets there. They struggle to translate verbal descriptions into a clear mental image. Immersive video takes out all the guesswork. It leaves consumers with a concrete sense of where things stand and what to do next.”

The top two perceived benefits of virtual assistants are higher efficiency and greater accessibility. Perhaps that’s why 68% said they would at least double their DIY home projects if there was a virtual platform to streamline the process. This is true across generations, but 55% of those over 65 noted their DIY projects would largely stay the same.

“People want the personalization and expertise that comes from a human-to-human interaction when they are making decisions for their home, particularly complex decisions they might have to live with for a while,” said Salazar. “At the same time, they want the convenience that comes from digital interaction. Technologies such as video, AI, augmented reality and machine learning can provide consumers with hyperpersonalized recommendations and support when coupled with the knowledge of a product or service expert. In fact, people with such experiences tend to buy more and keep their product rather than return it. They also become loyal to brands that provide this type of interaction.”

Follow us

Twitter: @iriscxglobal
LinkedIn: https://www.linkedin.com/company/iriscx/

About IrisCX

IrisCX is a leading SaaS company that is focused on providing personalized visual customer experiences for consumers to make product purchasing decisions, assemble products in their home and receive customer support. IrisCX’s smart video technology connects consumers anywhere to real-time expert help instead of waiting for in-person sales or technical assistance. Brands experience increased customer loyalty, reduced cost of customer and technical support, and a decrease in product returns. Powered by computer vision, conversational intelligence and machine learning, IrisCX can provide both step-by-step instructions for self-guided use, and live sessions with company experts. Founded in 2018, IrisCX is headquartered in Calgary and privately held, with operations across Canada. For more information, please visit https://iriscx.com.

Contacts

Grant Zehnder

PRforIrisCX@bospar.com
440.714.7958

NOT FOR DISTRIBUTION TO UNITED STATES NEWSWIRE SERVICES OR FOR DISSEMINATION IN THE UNITED STATES

OTTAWA, Ontario–(BUSINESS WIRE)–InterRent Real Estate Investment Trust (TSX-IIP.UN) (the “REIT”) is pleased to announce the voting results from its 2023 Annual Meeting (the “Meeting”) of unitholders held on June 12, 2023. Each of the matters voted upon at the Meeting is discussed in detail in the REIT’s management information circular dated May 8, 2023 (the “Information Circular”) and is available on the REIT’s website at www.interrentreit.com/MIC2023. A total of 110,328,230 units representing approximately 75.68% of the REIT’s issued and outstanding units were voted in person and by proxy in connection with the Meeting. The voting results for each matter presented at the Meeting are provided below:

1. Election of Trustees

The following nominees listed in the Information Circular were elected as trustees of the REIT until the next annual meeting of the unitholders or until their successors are elected or appointed, and the voting results are as follows:

Nominee	Votes in Favour		Percentage of Votes Cast in Favour		Votes Withheld		Votes Withheld as a Percentage of Votes Cast
Paul Amirault	101,545,007		93.008%		7,633,567		6.992%
Jean-Louis Bellemare	107,676,345		98.624%		1,502,229		1.376%
Brad Cutsey	107,921,234		98.848%		1,257,340		1.152%
Judy Hendriks	103,249,495		94.569%		5,929,079		5.431%
John Jussup	88,032,251		80.631%		21,146,323		19.369%
Ronald Leslie	103,357,325		94.668%		5,821,249		5.332%
Mike McGahan	95,116,599		87.120%		14,061,975		12.880%
Cheryl Pangborn	108,230,383		99.132%		948,191		0.868%
Meghann O’Hara-Fraser	108,422,042		99.307%		756,532		0.693%

2. Election of Trustees of InterRent Trust

The trustees of the REIT were authorized to elect the nominees listed in the Information Circular as trustees of InterRent Trust, until the next annual meeting of the unitholders or until their successors are elected or appointed. The voting results for the InterRent Trust are as follows:

Votes in Favour		Percentage of Votes Cast		Votes Against		Votes Against as a Percentage of Votes Cast
97,173,539		89.004%		12,005,035		10.996 %

3. Election of Directors of InterRent Holdings General Partner Limited

The trustees of the REIT were authorized to elect the nominees listed in the Information Circular as directors of InterRent Holdings General Partner Limited (“GP”), until the next annual meeting of the unitholders or until their successors are elected or appointed. The voting results for the GP are as follows:

Votes in Favour		Percentage of Votes Cast		Votes Against		Votes Against as a Percentage of Votes Cast
97,052,324		88.893%		12,126,250		11.107 %

4. Appointment of Auditors

RSM Canada LLP, Chartered Professional Accountants, were re-appointed as auditors of the REIT until the next annual meeting of the unitholders at remuneration to be fixed by the trustees, and the voting results are as follows:

Votes in Favour		Percentage of Votes Cast		Votes Withheld		Votes Withheld as a Percentage of Votes Cast
103,821,269		94.963%		5,506,961		5.037 %

About InterRent

InterRent REIT is a growth-oriented real estate investment trust engaged in increasing Unitholder value and creating a growing and sustainable distribution through the acquisition and ownership of multi-residential properties.

InterRent’s strategy is to expand its portfolio primarily within markets that have exhibited stable market vacancies, sufficient suites available to attain the critical mass necessary to implement an efficient portfolio management structure and, offer opportunities for accretive acquisitions.

InterRent’s primary objectives are to use the proven industry experience of the Trustees, Management and Operational Team to: (i) grow both funds from operations per Unit and net asset value per Unit through investments in a diversified portfolio of multi-residential properties; (ii) to provide Unitholders with sustainable and growing cash distributions, payable monthly; and (iii) to maintain a conservative payout ratio and balance sheet.

The TSX has not reviewed and does not accept responsibility

for the adequacy or accuracy of this release.

Contacts

For further information:
Investor Relations

investorinfo@interrentreit.com
www.interrentreit.com

Monthly rent payment data to be reported to Equifax Canada to help renters build credit history

CALGARY, Alberta–(BUSINESS WIRE)–#financialhealth–Zenbase now offers property owners and operators rent reporting to help improve the financial health of their residents and increase their operational predictability through improved payment rates. By reporting rental data to Equifax Canada, Zenbase is helping Canadians build their credit history. With over three million Canadians being considered “credit invisible” and another seven million having “thin” credit files, contributing rental data to the credit data ecosystem creates a significant opportunity to support the “Social” in ESG by helping these Canadians improve their financial well-being.

With deep accounting integrations across the multi-family space, Zenbase is proud to offer the first of its kind landlord-verified rent reporting in Canada that’s completely automated.

Zenbase is a no-lift solution for the landlords. As soon as landlords enable Zenbase for their preferred property management system, residents can sign up and give consent for their payments to be reported. The entire process of monitoring and reporting is handled by Zenbase and it requires zero investment for the landlords.

“Most renters are getting zero acknowledgment in their credit score for paying their biggest monthly expense and we are changing that,” explained Koray Can Oztekin, CEO and Founder of Zenbase. “With our landlord partners we are turning rent reporting into a standard for rent payments which is a key part of our vision to provide equitable financial access for everyone by creating a financial identity and stability toward financial health.”

“Data can be a force for good, and Equifax is hyper-focused on finding alternative sources of data that can help ensure every Canadian has access to the credit they deserve,” said Sandy Kyriakatos, Chief Data Officer for Equifax Canada. “We are so pleased to be working with Zenbase to benefit Canadian renters, who are often underserved by traditional credit. Canadians who rent their homes are often paying more than they would pay for a mortgage, but don’t get credit for consistently making those payments. When this data is reported to us, it helps build a person’s credit history, which can mean more equitable access to credit.”

About Zenbase

Zenbase, a leader in rewarding and flexible rent payments, is committed to economic inclusion that fosters financial empowerment for renters. Our solutions improve the financial wellness of renters while improving operational efficiency for property managers. Rent is usually due on the 1st of the month but that doesn’t align with most people’s bi-monthly pay cycle. We’ve fixed that misalignment and provide other financial tools like rent reporting. For more information, visit myzenbase.com.

About Equifax

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 14,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.ca.

Contacts

Zenbase Press Contact:
Philipp Postrehovsky

philipp@myzenbase.com
604-657-2775

Equifax Canada Press Contact
Equifax Canada Media Relations

MediaRelationsCanada@equifax.com

TORONTO–(BUSINESS WIRE)–DREAM UNLIMITED CORP. (TSX: DRM) (“Dream”) is pleased to announce that on Wednesday, September 6, 2023, Dream Unlimited Corp., Dream Office REIT and Dream Impact Trust are welcoming investors for a joint investor session. The event will be hosted at our head office at 30 Adelaide Street East, Suite 301 at 10:00 am ET. This session will discuss each company’s net asset value, capital allocation strategy and business plan, to provide better insight into how we view and manage the businesses.

At our annual meeting of shareholders (the “Meeting”) held today, all of the nominees for election as directors of Dream (the “Board”) referred to in its management information circular for the Meeting were elected. Votes cast on this matter were as follows:

Nominee	Votes For	% Votes For	Votes Withheld	% Votes Withheld
Michael Cooper	187,042,413	98.56	2,737,988	1.44
James Eaton	189,725,522	99.97	55,129	0.03
Joanne Ferstman	189,217,086	99.70	563,498	0.30
Richard Gateman	188,072,226	99.10	1,708,425	0.90
Jane Gavan	189,476,956	99.84	303,695	0.16
Duncan Jackman	182,504,337	96.17	7,276,314	3.83
Jennifer Lee Koss	188,214,996	99.18	1,565,655	0.82
Vincenza Sera	188,268,258	99.20	1,512,393	0.80

At the Meeting, PricewaterhouseCoopers LLP was appointed as the auditor of Dream and its subsidiaries for the ensuing year, and the Board was authorized to fix the remuneration of the auditor.

At the Meeting, shareholders approved a resolution amending Dream’s performance share unit plan to increase the number of performance share units that may be granted or credited under the plan by a further 600,000 units.

At the Meeting, shareholders approved a resolution amending Dream’s restricted share and restricted share unit plan to increase the number of restricted share units and restricted share awards that may be granted or credited under the plan by a further 800,000 units.

At the Meeting, shareholders approved a resolution amending Dream’s deferred share incentive plan to increase the number of deferred share units and income deferred share units that may be granted or credited under the plan by a further 65,000 units.

About Dream Unlimited Corp.

Dream is a leading developer of exceptional office and residential assets in Toronto, owns stabilized income generating assets in both Canada and the U.S., and has an established and successful asset management business, inclusive of $24 billion of assets under management across four Toronto Stock Exchange listed trusts, our private asset management business and numerous partnerships. We also develop land and residential assets in Western Canada. Dream expects to generate more recurring income in the future as its urban development properties are completed and held for the long term. Dream has a proven track record for being innovative and for our ability to source, structure and execute on compelling investment opportunities. For more information please visit our website at www.dream.ca.

Contacts

For further information, please contact:

Dream Unlimited Corp.

Deb Starkman

Chief Financial Officer

(416) 365-4124

dstarkman@dream.ca

Kim Lefever

Director, Investor Relations

(416) 365-6339

klefever@dream.ca

TORONTO–(BUSINESS WIRE)–DREAM OFFICE REAL ESTATE INVESTMENT TRUST (TSX:D.UN) (“Dream Office REIT” or the “REIT”) is pleased to announce that on Wednesday, September 6, 2023, Dream Unlimited Corp., Dream Office REIT and Dream Impact Trust are welcoming investors for a joint investor session. The event will be hosted at our head office at 30 Adelaide Street East, Suite 301 at 10:00 am ET. This session will discuss each company’s net asset value, capital allocation strategy and business plan, to provide better insight into how we view and manage the businesses.

At our annual and special meeting of unitholders (the “Meeting”) held today, all of the nominees for election as trustees of the REIT (the “Trustees”) referred to in its management information circular for the Meeting (the “Circular”) were elected. Votes cast on this matter were as follows:

Nominee		Votes For		% Votes For		Votes Withheld		% Votes Withheld
Amar Bhalla		32,877,524		99.36		212,209		0.64
Donald Charter		32,075,626		96.94		1,014,107		3.06
Michael Cooper		30,852,700		93.24		2,237,033		6.76
P. Jane Gavan		29,871,332		90.27		3,218,401		9.73
Dr. Kellie Leitch		32,877,356		99.36		212,377		0.64
Karine MacIndoe		32,877,893		99.36		211,840		0.64
Qi Tang		32,910,105		99.46		179,628		0.54

At the Meeting, PricewaterhouseCoopers LLP was appointed auditor of the REIT and its subsidiaries for the ensuing year, and the Trustees were authorized to fix the remuneration of the auditor.

At the Meeting, a special resolution approving certain amendments to the Declaration of Trust of the REIT intended to provide the Trustees and the REIT’s subsidiaries with greater flexibility, in accordance with market practice, in respect of financing transactions requiring a guarantee of the REIT, to increase quorum requirements and to address other non-substantive clarifying changes, as more particularly set forth in the Circular, was approved by a requisite vote of more than 66^2/3% of the votes cast by the unitholders of the REIT.

At the Meeting, a resolution approving certain amendments to the Declaration of Trust of the REIT to provide that the Trustees may at any time declare an extraordinary distribution of cash, units or property of the REIT in specie, as more particularly set forth in the Circular, was approved by a requisite vote of more than 50% of the votes cast by the unitholders of the REIT.

At the Meeting, a resolution approving certain amendments to the REIT’s deferred unit incentive plan to increase the number of deferred trust units and income deferred trust units of the REIT that may be granted or credited under the plan by a further 500,000 units (or 250,000 units if the proposed Unit Consolidation referred to below is effected), was approved by a requisite vote of more than 50% of the votes cast by the unitholders of the REIT.

At the Meeting, a resolution (the “Consolidation Resolution”) authorizing the Trustees to effect a consolidation (the “Unit Consolidation”) of (i) (a) the issued and outstanding REIT Units, Series A of the REIT on the basis of one (1) post consolidation unit for every two (2) pre-consolidation units, and (b) the issued and outstanding REIT Units, Series B of the REIT on the basis of one (1) post consolidation unit for every two (2) pre-consolidation units, if applicable, and (ii) the issued and

outstanding Special Trust Units of the REIT on the basis of one (1) post-consolidation unit for every two (2) pre-consolidation units, as more particularly described in the Circular, was approved by a requisite vote of more than 50% of the votes cast by the unitholders of the REIT.

The Consolidation Resolution was required to be approved by more than 50% of the votes cast by the unitholders entitled to vote at the Meeting. Votes cast on this matter were as follows:

	Votes For		% Votes For		Votes Against		% Votes Against
	32,959,744		99.31		228,244		0.69

If the board of Trustees proceeds with the Unit Consolidation, it will take effect on a date to be coordinated with the Toronto Stock Exchange and details will be announced in advance by the REIT. No further action on the part of unitholders is required in order for the board of Trustees to implement the Unit Consolidation.

About Dream Office REIT

Dream Office REIT is an unincorporated, open-ended real estate investment trust. Dream Office REIT is a premier office landlord in downtown Toronto with over 3.5 million square feet owned and managed. We have carefully curated an investment portfolio of high-quality assets in irreplaceable locations in one of the finest office markets in the world. For more information, please visit our website at www.dreamofficereit.ca.

Contacts

For further information, please contact:

Michael J. Cooper

Chairman and Chief Executive Officer

(416) 365–5145

mcooper@dream.ca

Jay Jiang

Chief Financial Officer

(416) 365-6638

jjiang@dream.ca